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FUTURE ROOF / LEGAL

SMS & Communications Policy

Effective: April 7, 2026 · Updated: August 13, 2026

1. Overview

This SMS & Communications Policy explains how Interlock Roofing Ltd., I.E.L. Manufacturing Ltd., and affiliated entities (“Interlock,” “we,” “our,” or “us”) communicate with you via phone, SMS (text messaging), and email.

By providing your contact information through our website or otherwise interacting with us, you agree to the terms of this policy.

2. Types of Communications

We may contact you using the following methods:

These communications may relate to:

3. Consent to Communications

By submitting your contact information on our website or through any of our services, you:

Consent is not a condition of purchase.

4. SMS Program Details

Message Frequency

Message frequency will vary depending on your interaction with Interlock, but may include multiple messages related to your inquiry, appointment, or project.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of SMS communications at any time — by any reasonable means. For example, you can reply to any message with:

You may also opt out by emailing policies@interlockgroup.com or calling 1-866-733-5811. We honour opt-out requests as soon as practicable and no later than 10 business days, and an opt-out submitted through any channel applies to all message types you receive from us. If your opt-out request is unclear, we may send one clarification message; if you do not respond, we will treat your request as a complete opt-out.

After opting out, you will no longer receive marketing SMS messages. You may still receive messages required for transactional or service-related purposes where permitted by law.

Help Instructions

You may submit your request by:

We will respond to verified requests within 45 days, or as otherwise required by applicable law.

Your opt-out preferences will be applied in conjunction with our Cookie Policy and consent management tools.

5. Call Recording and Monitoring

Phone calls to and from Interlock may be:

for purposes including:

By communicating with us via phone, you consent to such recording and monitoring where permitted by law.

6. Third-Party Communications

Your information may be shared with authorized dealers, contractors, or service providers.

As a result:

Interlock is not responsible for the communication practices of third-party contractors or partners.

7. Compliance with Applicable Laws

We comply with applicable communication and privacy laws, including:

We obtain consent and provide opt-out mechanisms as required by law. Every commercial email we send identifies the sender, includes our mailing address, and contains a working unsubscribe link; we honour unsubscribe requests within 10 business days as required by CASL. You may also unsubscribe at any time by contacting policies@interlockgroup.com.

You may revoke your consent to calls and text messages at any time, by any reasonable means. We honour revocations as soon as practicable and no later than 10 business days, and a revocation received through one channel applies across all message types we send you.

We send marketing text messages only between 8:00 a.m. and 9:00 p.m. in your local time zone.

Text messaging originator opt-in data and consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.

Mailing address: Future Roof, 9969 River Way, Delta, BC V4G 1M8, Canada

8. Do Not Call Requests

You may request not to receive phone calls from us by:

We will honor such requests in accordance with applicable laws.

9. Data Usage

Information collected through communications may be used in accordance with our Privacy Policy, including for:

10. Security

We take reasonable measures to protect your information; however, no communication method is completely secure.

11. Changes to This Policy

We may update this policy at any time. Updates will be posted with a revised effective date.

Continued use of our services constitutes acceptance of the updated policy.

12. Contact Information

For questions regarding this policy:

Related Legal Policies

These policies work together to govern your use of our website, services, communications, and data practices.